On behalf of our client, we're looking for a talented and motivated IT Support to join our clients' team in Jakarta.
You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation. You’ll be at the very busy front-line, dealing directly with employees or customers who have technical issues such as forgotten passwords, viruses or email issues.
Tasks may include:
Installing and configuring computer systems
Diagnosing and solving hardware/software faults
Logging customer/employee queries
Analysing call logs to spot trends and underlying issues